Terms and Conditions
Welcome to the virtual store KIANDRY STORE, which operates under the legal entity KIANDRY. By making a purchase on our website, you agree to the following terms and conditions. We recommend reading them carefully before completing any transaction.
1. Purchase Process
- Product Selection: Browse our catalog and select the products you wish to purchase. Add them to your shopping cart.
- Order Review: Before finalizing your purchase, verify the selected products, quantities, and prices.
- Personal Information: Provide accurate and complete information for shipping and billing purposes.
- Order Confirmation: Once the payment is completed, you will receive a confirmation email with the details of your order.
2. Prices and Payments
- Currency: All prices are shown in U.S. Dollars (USD) and include applicable taxes, when required.
- Payment Methods: We accept credit and debit cards securely processed through PayPal. Financing options may be available for preferred customers.
- Price Changes: We reserve the right to modify prices at any time without prior notice. Valid prices are those displayed at the time of purchase.
3. Shipping
- Coverage: We offer shipping throughout the United States and international shipping upon request.
- Delivery Times: Delivery times vary depending on the destination and will be specified at checkout.
- Shipping Costs: Shipping costs are calculated at checkout and added to the total order amount.
4. Returns and Refunds
- Return Policy: We accept returns of unused products in their original packaging within 5 calendar days after the customer receives the order.
- Return Process: To begin a return, please contact our customer service team at tienda@kiandry.com.
- Refunds: Refunds will be processed once we receive and verify the returned products. The refund will be issued through the same payment method used at checkout.
5. Product Warranty
- Warranty Coverage: Our products come with a quality guarantee. In case of manufacturing defects, please contact our customer service team to request warranty assistance.
6. Modifications to the Terms
We reserve the right to modify these terms and conditions at any time. Changes take effect immediately after being published on the website.
7. Applicable Law
These terms and conditions shall be governed by and interpreted in accordance with the laws applicable in the United States, depending on the customer’s location and applicable jurisdiction.
8. Electronic Billing
The electronic invoice will be sent to your email once the payment for the purchased products has been successfully confirmed.
For any questions or additional information, feel free to contact us through our customer service channels:
Phone: +1 934 210 6172
Email: tienda@kiandry.com
Address: C.C. XXX
