Privacy Policy
Last updated: November 24, 2025
This Privacy Policy describes how KIANDRY STORE, belonging to the legal entity KIANDRY (NIT: 000000) (hereinafter, the “Site,” “we,” or “us”), collects, uses, and discloses your personal information when you visit or use our services, make a purchase at https://kiandry.com/ (the “Site”), or otherwise communicate with us regarding the Site (collectively referred to as the “Services”).
For the purposes of this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we collect in accordance with this Policy.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised version on the Site, update the “Last updated” date, and take any other actions required by applicable law.
Collection and Use of Your Personal Information
To provide the Services, we collect personal information about you from various sources. The information collected depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect our rights and those of our users.
Personal Information We Collect
The types of personal information we obtain depend on how you use our Services. “Personal information” refers to information that identifies you or can be associated with you.
Information collected directly from you:
- Contact details: name, address, phone number, and email.
- Order information: billing address, shipping address, payment confirmation, and phone number.
- Account information: username, password, and security data.
- Customer support information: details included in communications or messages you send through the Services.
Information collected automatically:
We may collect usage data through cookies, pixels, and similar technologies, including IP address, browser information, device type, and your interactions with the Site.
Information obtained from third parties:
We may receive information from payment processors, analytics providers, marketing partners, and service providers acting on our behalf.
How We Use Your Personal Information
- Service delivery: process payments, manage orders, shipments, returns, account notifications, and customer support.
- Marketing and advertising: send promotional emails, personalize advertising, and display targeted ads.
- Security and fraud prevention: detect and investigate fraudulent or unauthorized activity.
- Customer service and improvement: improve the Site’s performance, user experience, and functionality.
Cookies
Like many other websites, we use cookies to improve your experience, remember preferences, analyze traffic, and personalize content.
You may configure your browser to reject or delete cookies; however, this may affect the functionality or performance of the Site. We may also allow third parties (such as advertising partners) to use cookies for personalization purposes.
Disclosure of Your Personal Information
We may share your information with:
- Service providers acting on our behalf (payment processors, shipping partners, cloud storage, IT management, analytics providers).
- Business and marketing partners.
- Affiliates or entities within our business group.
- Authorities or third parties when required by law, during investigations, or in connection with business transactions.
We do not sell or disclose sensitive personal information without your consent.
Third-Party Websites and Links
The Site may contain links to third-party websites. We are not responsible for their privacy or security practices. We recommend reviewing their policies before providing any personal information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from minors. If a minor has provided personal information, a parent or guardian may contact us to request deletion.
Security and Retention
We take reasonable measures to protect your personal information, though no method of transmission or storage is completely secure. We retain information only as long as necessary to comply with legal, contractual, and operational requirements.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access to the personal information we hold.
- Correction of inaccurate information.
- Deletion of your data.
- Data portability.
- Restriction or objection to processing.
- Withdrawal of consent when applicable.
- Management of communication preferences (unsubscribe from promotional emails at any time).
To exercise these rights, please contact us using the details provided below.
Complaints
If you have concerns about how we process your personal information, you may contact us. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside your country of residence. We take appropriate legal measures to ensure that such transfers comply with applicable data protection requirements.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us using the information below:
Phone: +1 934 210 6172
Email: tienda@kiandry.com
Address: EJenplo 1
Website: https://kiandry.com/
